Privacy Policy

We collect information that you provide directly to us, including:

• Account Information: Name, email address, company name, job title, and phone number when you register or contact us.
• Profile Information: Professional background, coaching preferences, availability, and language preferences.
• Usage Data: Information about how you use our platform, including session data, scheduling information, and feature usage.
• Communication Data: Messages exchanged through our platform between coaches and coachees.

We use the information we collect to:

• Provide, maintain, and improve our coaching platform services
• Match coaches with coachees based on expertise, preferences, and goals
• Facilitate scheduling and communication between users
• Send you important updates about your account and our services
• Provide customer support and respond to your inquiries
• Analyze usage patterns to improve our platform

We implement robust security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Role-based access controls ensure only authorized personnel can access data
• Infrastructure: We use enterprise-grade cloud infrastructure with multiple redundancy layers
• Monitoring: 24/7 security monitoring and regular vulnerability assessments
• Compliance: We adhere to industry security standards and best practices

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Request your data in a machine-readable format
• Objection: Object to certain processing of your personal data
• Restriction: Request restriction of processing in certain circumstances

We do not sell your personal information. We may share your data only in the following circumstances:

• With Your Consent: When you explicitly agree to share information
• Service Providers: With trusted third-party providers who assist in delivering our services
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Where our platform connects to your Google account, we request access only to the data needed to provide the features you have chosen to use. Our use and transfer of information received from Google APIs adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Mentrixx may use compliant third-party artificial intelligence (AI) and machine learning services (such as Anthropic and OpenAI) to power certain features of our platform. When these services are used:

• We do not transfer raw or derived data obtained from Google Workspace APIs to any third-party AI or ML model or tool for the purpose of training, improving, or developing generalized AI/ML models.
• Google user data is never used to develop, train, or improve non-personalized AI/ML models.
• Google user data is not sold, and access is restricted to providing or improving features that are visible to you within the Mentrixx platform.
• Any third-party AI providers we use are contractually bound to process data only on our instructions and in accordance with applicable data protection requirements.

If you have any questions about this Privacy Policy or our data practices, please contact us: